Refund/Cancellation Policy – BotMaster
At BotMaster, we prioritize your satisfaction with our WhatsApp marketing and automation software. Please familiarize yourself with our Refund/Cancellation Policy outlined below:
Refund Eligibility: We offer a refund within 7 days of the original purchase date only if the BotMaster software is not functioning as intended. To qualify for a refund, you must provide evidence that the software is not working as described.
How to Request a Refund:
- Contact our customer support team at email@example.com within 7 days of the original purchase date.
- Provide detailed information about the issues you are experiencing with the software.
- Our support team will assess your case and may request additional information or provide troubleshooting assistance.
- If the issues persist and are confirmed by our support team, we will initiate the refund process.
Refund Processing: Refunds will be processed promptly after approval. The refunded amount will be credited to the original payment method used during the purchase.
Cancellation Policy: As BotMaster provides digital products with instant access upon payment, cancellation requests are only accepted within the first 24 hours of purchase, during our standard working hours (Mon to Fri, 10 AM to 6 PM). After this period, the purchase is considered final, and no cancellations will be entertained.
Contact Information: If you have questions or concerns regarding our Refund/Cancellation Policy, please reach out to our customer support team at firstname.lastname@example.org. We are available from Monday to Friday, 10 AM to 6 PM to assist you.
We appreciate your understanding and cooperation with our refund and cancellation procedures. BotMaster is committed to delivering a high-quality WhatsApp marketing and automation solution, and your satisfaction is our priority.