Digital Product Shipping Policy – BotMaster
Thank you for choosing BotMaster, your premier WhatsApp marketing and automation software. We are committed to providing you with a seamless and efficient experience in your digital marketing endeavors. Please review our shipping policy for digital products below:
Delivery Timeframe: Upon successful payment completion, licenses for BotMaster, our WhatsApp marketing and automation software, are typically delivered instantly. In the majority of cases, you will gain access to your license key and related information immediately after the payment is processed.
Exceptions and Worst Cases: While our primary objective is to provide instant delivery, there may be rare instances where the delivery of the license key is delayed. In the worst cases, this delay may extend up to 24 hours. Such situations may arise due to unforeseen technical issues, payment verification processes, or other factors beyond our immediate control.
Communication During Delays: If a delay exceeds the standard instant delivery timeframe, our customer support team will proactively reach out to you via the email address provided during the purchase process. We will keep you informed of the status and provide an estimated resolution time.
Contact Information: If you have any concerns about the delivery of your BotMaster license or if you experience a delay beyond 24 hours, please do not hesitate to contact our dedicated customer support team at firstname.lastname@example.org. Our team is available [mention working hours and time zone].
Refund Policy: If the delay in delivery causes significant inconvenience and you choose not to wait, you have the option to request a refund. Please refer to our refund policy for more details on the process and conditions.
Security and Verification: To ensure the security of your purchase, we may conduct additional verification checks, especially in cases where payment information needs further validation. These measures are in place to protect you and prevent unauthorized transactions.
Thank you for choosing BotMaster as your WhatsApp marketing and automation solution. We appreciate your business and are dedicated to delivering a positive experience throughout your digital marketing journey.